Outsourcing

Numerous organizations have entered into outsourcing agreements without fully understanding the potential benefits, risks or contract terms. These organizations have met with varying degrees of success.

Companies who understand all of the factors impacting outsourcing are the most successful. IIC has developed a proven approach that aids in establishing a positive outsourcing arrangement. Our approach is designed to help you make the right outsourcing decisions by answering the following questions:

Is outsourcing a valid alternative?
What are the expected benefits and cost savings?
What functions should be considered for outsourcing?
What terms need to be considered?
How will the relationship be managed?
What steps are necessary to implement the process?
How will performance be measured?
What is the required infrastructure?

The Framework

IIC will help your organization determine the benefits, establish the contract guidelines and implement the measures to manage the outsourcing contract.

Our six step Outsourcing Management process is designed to:

1. Assess outsourcing options
2. Establish the scope
3. Establish performance metrics
4. Determine current performance
5. Identify achievable goals
6. Validate the results

The Benefits

Our consulting services provides your organization with a comprehensive understanding of outsourcing benefits, issues and steps for implementation. We can help you:

1. Determine if outsourcing is an option you should consider
2. Increase management awareness of outsourcing issues
3. Evaluate and document current performance levels
4. Determine contract resource requirements
5. Identify risks and benefits
6. Develop accurate pricing
7. Identify areas for improvement
8. Assist in contract negotiations
9. Establish a process to capture critical contract data
10. Provide a process to validate the results

© 2009 Information Innovation (IIC). All rights reserved.